BOJONEGORO, JurnalPost.com – The evolution of digital payment technology is increasingly simplifying daily commerce, including for small-scale culinary businesses. In Bojonegoro, East Java, customers can now purchase dim sum without needing to carry cash, thanks to the implementation of BRI QRIS.
The payment process is straightforward. After selecting their order, customers simply scan the QRIS code using a banking application such as BRImo. Transactions are completed instantly, eliminating the need to search for small change or wait for cash back.
This convenience is appreciated by Arin, a dim sum business owner in Bojonegoro and a Bank Rakyat Indonesia (BRI) customer. According to her, using QRIS provides a more practical payment alternative for both merchants and customers.
With cashless payment methods available, Arin can serve customers who do not carry physical cash, while buyers enjoy the flexibility to choose their preferred payment method.
Beyond digital payment services, Arin noted that she has experienced various benefits as a BRI customer, including access to banking services that support her business operations.
"Since becoming a customer, I have always found it easy to run my business, such as when applying for KUR (People's Business Credit). Furthermore, the digital wallet makes transactions much easier for both the merchant and the buyer," said Arin.
Customers No Longer Need to Carry Cash
The benefits of digital payments are felt not only by business owners but also by customers who desire faster and simpler transactions.
Aninda, a dim sum customer, shared that she feels more comfortable using BRI QRIS when paying for her orders. She believes that paying through the BRImo app is convenient because it removes the need to carry a wallet full of cash.
"For Gen Z, it is very practical; there is no need to carry a wallet, just scan the barcode to pay," Aninda said.
Aninda's experience reflects a shift in habits among the public, particularly the younger generation, who are increasingly accustomed to utilizing digital financial services in their daily lives.
QR code payments are no longer limited to shopping malls or large restaurants. Now, this method is also being utilized by food and beverage vendors to process even small-value transactions.
QRIS Helps MSMEs Keep Pace with Digital Transaction Trends
For Micro, Small, and Medium Enterprises (MSMEs), providing a variety of payment methods is a key strategy to enhance customer satisfaction.
QRIS allows merchants to accept payments from any payment application that supports the standard. Consequently, buyers are not required to use cash to complete their purchases.
The use of QRIS also helps business owners reduce the need to keep cash on hand for change and simplifies the tracking of digital transaction history.
Nevertheless, cash payments remain an option for customers who are not yet accustomed to using digital banking services.
The presence of both payment methods provides merchants with the flexibility to serve consumers with varying transaction habits.
Banking Digitalization Becomes Increasingly Integrated into Daily Life
The use of BRI QRIS at Arin's dim sum business demonstrates that the transformation of digital financial services has reached the everyday economic activities of the community.
Simple transactions, such as buying food for immediate consumption or takeout, can now be completed using a smartphone without the need for physical currency.
For MSME owners, this development opens opportunities to adapt services to changing consumer behaviors, while for buyers, QRIS offers a more practical transaction alternative.
Through the experiences of Arin and Aninda in Bojonegoro, it is clear that digital payments are not merely a technological advancement in banking, but have become a new standard in the community's daily commerce.
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