Bojonegoro Laundry Owner Simplifies Payments with BRI QRIS

BOJONEGORO, JurnalPost.com – The use of digital payments is increasingly growing among micro, small, and medium enterprises (MSMEs). The convenience of cashless transactions is now being utilized by a laundry business owner in Bojonegoro to improve customer comfort while supporting the smooth operation of daily business activities.

One such example is Nita, a laundry business owner in Bojonegoro who has begun utilizing the Quick Response Code Indonesian Standard (QRIS) BRI service as a payment alternative for her customers.

Through this payment system, customers do not always need to prepare cash when paying for laundry services. Transactions can be completed by scanning a QR code using a banking or digital payment application that supports QRIS.

For Nita, the availability of a cashless payment facility provides convenience, especially when customers do not have cash on hand when dropping off or picking up their clothes.

"By using QRIS, it is easier for customers to make payments. They do not have to carry cash because they can simply scan the QR code via their mobile phones. So, transactions are more practical," Nita explained.

Digital Payments Become a Choice for Laundry Customers

In running her laundry business, Nita strives to provide service that is simple and easily accessible to customers, including the payment process.

According to her, every customer has different habits when it comes to transactions. Some still use cash, while others are more comfortable making payments through digital applications.

The presence of QRIS helps provide payment method options without requiring customers to use cash.

In addition to making things easier for customers, the use of digital payments can also reduce the need to provide change for cash transactions.

For service businesses like laundry, a practical payment process is an important part of maintaining customer satisfaction.

Nita believes this convenience is quite helpful because transactions can be done directly via mobile phone.

A BRI Customer for Five Years, Nita Utilizes BRImo

In addition to providing QRIS services for customer payments, Nita uses the BRImo application to meet various banking transaction needs.

She shared that she has been a BRI customer for about five years and utilizes mobile banking services to support her daily financial activities.

"I have been a BRI customer for about five years. I also use BRImo because it is quite helpful for transaction needs. So, several banking requirements can be handled directly via mobile phone," she explained.

According to Nita, digital banking services provide flexibility because many transactions no longer require her to visit a bank branch in person.

This convenience is a value-add amidst her busy schedule running the business.

As a laundry owner, Nita must divide her time between receiving orders, managing the washing process, ensuring clothes are finished on schedule, and handling payment transactions.

With digital services, some banking transaction needs can be completed using a smartphone, allowing her to focus more on running her business activities.

MSMEs Begin Adapting to Cashless Transactions

The use of QRIS in Nita's laundry business is one example of how MSMEs are adapting to the development of payment technology.

Changing public habits, which are increasingly familiar with digital payments, are encouraging business owners to provide more diverse transaction methods.

QRIS itself is a QR code-based payment standard developed by Bank Indonesia in collaboration with the payment system industry.

With this standard, customers can use various payment applications that support QRIS to transact at merchants that provide the service.

For small business owners, digital payment facilities can be an alternative to serve customers with different transaction habits.

However, the use of QRIS still requires diligence in checking the success status of transactions and the amount of payment received.

Business owners also need to understand the applicable service fee provisions in order to manage transactions accurately.

Nita hopes that more MSMEs will utilize technological developments to support their business activities.

Digital Banking Supports Small Business Activities

Nita's experience shows that digital banking services are not only used for personal needs but can also be part of daily business activities.

Through QRIS, business owners have an alternative for receiving customer payments. Meanwhile, mobile banking applications like BRImo can be used to access various banking services without having to visit a branch office.

"Through BRI QRIS and the BRImo application, business owners have alternative transaction services that can be utilized to provide convenience for customers while supporting daily banking needs," Nita concluded.

The use of payment technology in the MSME sector is expected to continue growing in line with the increasing public need for practical and easily accessible transactions.

For laundry entrepreneurs like Nita, digital payment services are a means to align service with customer needs, while simultaneously supporting the smooth operation of the business amidst changing public transaction habits.